Non-Verbal Communication

Non-verbal communication tips accordingto Wagner (2008):

1.Pay attention to nonverbal signals

2.Look for incongruent behaviour

3.Concentrate on your tone of voice

4.Use good eye contact

5.Ask questions about nonverbal signals

6.Use signals

7.Look at signals as a group

8.Consider context

9.Be aware that signals can be misread

10.Practice, practice, practice